5on Google,Apr 14, 2021
I am hard to please and demand highest level of customer service from myself at work and from the people around me. Let me tell you - the experience I had with the mortgage services from the Triumph Bank was outstanding. High touch, delivered above and beyond. Mike and Jill are true professionals. They moved me through the whole process smoothly, did handholding where I needed it, explained every little detail and were on top of things. We closed in record time with an awesome competitive rate and low fees. I can't ask for more. Talk about going above and beyond - Mike even provided personal advice on some of the inspection report results that were concerning to me. He truly listens. Jill was super-efficient and professional. Nothing fell through the cracks. She was also patient with my stupid questions. Jill held it all together and project-managed the entire process. I will not hesitate to recommend the Triumph Bank, Mike and Jill. Hope to be a repeat customer.